 August, 2006 Tiva Systems organized a technology leadership council in San Diego for DW/BI to discuss the upcoming technological trends and streamline the methodology and know how.
Tiva Systems' SAP Practice can help you maximize the benefits of your versatile SAP R/3T software solution. Our SAP Consulting practice believes that a successful implementation of a SAP solution involves a lot more than only installing and configuring the software.
 IT Strategy development |
If you are looking for a winning strategy for your enterprise, call Tiva Systems. We will assess your strategy’s comprehensiveness, highlight strengths, weaknesses, and recommend key elements for success around products, services, and go to market strategy. |
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SAP CRM
Tiva Systems' deep experience in CRM can help bring value to your customers. Our methodology goes beyond conventional wisdom of improving sales figures & reducing cost of marketing & service. Our experienced CRM practitioners focus on bringing value to your customers, improving customer loyalty and satisfaction by enhancing the overall buying & servicing experience life cycle.
We leverage the strong and proven collaboration platform built across SAP's latest NetWeaver platform, integrating front (CRM) and back office (ERP) functions into a single, customer centric operation. SAP Portal is an integral part of our CRM solution strategy for unifying your employees, partners, processes and technology in a closed loop customer interaction cycle.
We offer the following services to our global customers
We can provide services on the following SAP solutions:
- Initial Full Life Cycle SAP CRM Implementations.
- Upgrading and extending existing SAP CRM Implementations.
- Integration projects for SAP CRM with other SAP & non-SAP solutions.
- Spot Consulting on SAP CRM Solutions.
- Maintenance, support and optimization of existing SAP CRM implementations.
- Providing consultancy services on Continuous Business Improvement to help maximize the ROI on SAP CRM Investment.
We have a proven track record of successful implementations across industries. Our reputation is based on measurable parameters in terms of time to implement, cost of implementation and customer satisfaction level achieved through our capabilities.
- Skilled and experienced CRM practice team comprise of functional/ technical & Project Management professionals.
- Domain expertise in Customer Relationship through Industry verticals.
- Functional expertise in Marketing, Sales and Service of CRM 4.0
- Rich Experience in People Centric CRM using SAP Portal, CRM Interaction Center with web client, Mobile solutions and web enabled Internet sales/ service solutions.
- Proven Onsite/Offsite business model
- A fully functional Quality audit program running across the complete project life cycle.
- Strategic bench of highly qualified SAP CRM consultants
- Application of Best Practices for accelerated SAP CRM implementations.
- Rich understanding of Client expectations and ROI.
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